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To return an itme you purchased from us please read our return policy, then print, fill up and send along your return.
Our Return Policy:
If you have received a damaged, defected or wrong item, you may return it within 14 days of receipt for a refund or a replacement. After the 14 days period there will be a 15% restocking fee.
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In order to be eligible for a full refund, your returned merchandise must be in its original condition, as shipped with all packaging parts and manuals, any broken or scratched items do not qualify for a full refund or replacement.
If you think your return package comply with our rules afore-mentioned, please proceed to the next section.
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- Contact us by either emailing or calling our customer service at 1-800-356-6874 to permit your return (when you call, make sure you have your ORDER ID* #)
- Once your return is permitted, you may send it to our return department "our return address is listed on the next section”.
Your return or replacement might take up to 2 business days of its arrival to our facility to be completed; you will receive an email confirmation once your return or replacement is completed.
RETURN ADDRESS:
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Nouri Brothers Return Department
ORDER ID:
Nouri Brothers Shopping Center
999 Main Street
Paterson NJ 07503
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Warranty: All of our products have 1 year limited warranty which it covers every technical damages within the device, any physical damages or broken parts will not be covered by the warranty.
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You shipped me the wrong product!
The following information must be printed & included with your return or your return will not be processed.
*Order ID#:
Phone#: ( ) -
E-mail:
First Name:
Last Name:
Product Details:
Here’s what I would like to exchange
| Quantity |
Description |
Exchange with |
Cost |
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I’d like a refund!
The following information must be printed & included with your Return or your return will not be processed.
*Order ID#:
Phone#: ( ) -
E-mail:
First Name:
Last Name:
Product Details:
Please refund my card for the following items.
| Quantity |
Description |
Cost |
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- There may be a 15% restocking fee if you are returning your item after the 14 days period of purchase without damages.
Why are you returning?
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* You can find your order ID # on the left corner of your receipt or by loggin in into your account.